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Privacy Policy

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The latest privacy policy update: 02/08/2022. The policy is effective from the immediate moment of update.



This policy describes how The Locksmith Expert (referred to as ‘company’ or ‘we’ in the text below, as well as by its name) collects, uses, stores, protects and discloses your information. It applies to information we collect:


  1. During your visit to the website
  2. Via text, email, or any other electronic communication between you and this website
  3. From your interactions with the advertisements 
  4. From your interactions with applications on third-party websites
  5. From your interaction with our advertising and applications on third-party websites, as well as services if those applications or advertising include links to this policy.


The data is being collected for the sole purpose of providing better services to our customers. We do not sell any of the information gathered.


By using our site and services, you agree to the data practices described below. 


Users Under The Age of 18


Users under the age of 18 are prohibited from providing their information to us without parental consent. If we become aware that the personal information of a minor has been provided to us without parental consent, we will remove it.


If you become aware that such information has been unknowingly provided to us, please get in touch and let us know so we can delete it.


The Information We Gather


There are different types of information we collect from users of our website, including:


  • Personally identifiable information. This can be your name, email address, mailing address, telephone number, ZIP code, or anything else that is defined as personally identifiable information under applicable laws. 
  • Non-personally identifiable information. This can include website usage details, IP address, your internet connection information, as well as any information collected through tracking technologies, such as cookies, web beacons, etc.


How We Gather Information


You either directly provide us the information (for example, you provide your name and contact information while booking an appointment via phone call or through e-mail), or it’s automatically collected during your interaction with our website.


Data You Provide Us


You may provide us the following data via website interaction:


  1. Any information you provide through mechanical input (i.e. submitting a filled-out contact form on our website);
  2. Records of correspondence (such as emails), as well as copies of any such records; 
  3. Your responses to surveys we may ask you to complete;
  4. Transaction details (when carried out through our website); 
  5. Search queries you perform on our website. 


Automatic Data Collection


Automatic data collection technology is used to collect certain type of information about your computer and browsing actions & patterns when you navigate through and interact with our website.


This information may include:


  • Traffic data, location data, and other communication data, as well as resources you access and use on the website.
  • IP address, operating system, browser type, and other information about your internet connection.


We may also employ these technologies to collect information about your website activities over time and across third-party websites or other web services. This is called behavioral tracking and is used for statistical purposes


While it doesn’t include any personal information, it may be associated with the personal information we collect through other means or receive from third parties. 


The technologies we use to collect this data may include:


  1. Cookies (or browser cookies): cookies are small files that are placed on your hard drive when you visit a site. 
  2. Flash cookies: they collect and store information about preferences and navigation around our site. 
  3. Web beacons: small electronic files that permit us, or third parties, to track how many users have visited a page or opened an email for other related website statistics.
  4. Video and/or screen recording: may be used by some of the related and tracking technologies as means of website navigation.


The data collected via these means is purely for the purpose of providing optimized services to you. No sensitive personal information will be recorded. 


Third-party Use of Cookies and Tracking Technologies


Some content and applications, including advertisements, are provided by third parties such as advertisers, ad networks and servers, content providers, and application providers. 


The Locksmith Expert does not control these third-party tracking technologies. You’ll need to contact the third party responsible if you wish to learn more about an advertisement or targeted content.

What the Information is Used For:


We use the collected information for a variety of purposes, among them:


  1. To present our website content;
  2. To provide you with general information;
  3. To present our products;
  4. To inform you about our specific services and terms;
  5. To enforce our rights;
  6. To carry out our obligations (for example, those pertaining to billing and collection);
  7. To notify you about changes to our services and products;
  8. To allow you to use interactive features on our website;
  9. To fulfill the specific purposes for which you directly provide your information;
  10. For any other purpose, we expressly require your consent.


Information Disclosure


We reserve the right to disclose collected information about our website users, as well as information that does not personally identify an individual, without restriction to the following parties:


  1. To third parties we collaborate with and who are contractually obligated to keep personal information confidential and use it only for the purposes we disclose to them (i.e. contractors, service providers, etc.);
  2. To a future buyer(s) or successor(s) in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the company’s assets, as well as any other event which calls for the personal information that we hold to be among the assets transferred;
  3. For any purpose, we specified at the time you provided the information;
  4. To fulfill any purpose for which you provide your information;
  5. For any other purpose, we express that requires your consent;
  6. To comply with a court order, legal process, governmental or regulatory request;
  7. To enforce our terms of use;
  8. To enforce any specific agreements we enter into, including billing and collection;
  9. If we believe that disclosing the information is necessary for protecting the rights, property or safety of our company, our customers, or the general public. This includes disclosing personal information to other parties, bodies, and organizations for the purposes of fraud detection and credit risk reduction.


Accessing, Correcting, and Deleting Your Information


Your information can be accessed, corrected, and/or deleted from our system upon your request, as long as it doesn’t violate any standing laws and agreements.


Send us an e-mail, if you wish your information to be updated.


Verifying Your Identity 


Verifying your identity will be necessary if you request access to your information.


For this purpose, you’ll need to confirm your name and address. Once your identity is cross-checked we’ll be able to process your request (as long as it complies with standing legal requirements).


Keep in mind, we’re not required to accommodate a request to change information if we believe the change would violate any law or result in incorrect information.


Data Security


While we have measures in place to protect your information, we cannot guarantee 100% security. 


Please be aware that we cannot be held responsible for the circumvention of any privacy settings or security measures in use by our website. 


It’s a risk you incur while transmitting your information on the internet.


Changes To Our Privacy Policy


We reserve the right to alter our privacy policy at any time. Any changes we make will be published here and go into effect upon publishing. 


The responsibility of keeping up-to-date with it lies on you.

Contact Us


If you have any questions or comments about this policy, please send them to us by email that you can find on our Contact Us page.


We thank you for visiting our Website. 

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